Why Buy From Us
Cessnock Toyota was first established in 1953 and over that time has earned a well-deserved reputation for outstanding customer service. We are a family owned business that is proud to be part of the local community.
Many of our staff members are from the local community with the vast majority having provided over 10 years' service to the company as they enjoy the environment, and this shows in their work ethic.
Whether it be new vehicle sales, used vehicle sales, vehicle servicing, vehicle detailing or spare parts and accessories our staff members will ensure that you get the quality service that you deserve. It is this level of service that has made Cessnock Toyota the proud winner of NSW Rural Dealer of the Year AND The prestigious Toyota Presidents Award in previous years. Both awards highlight excellence in Guest service in all areas of our business and reflect our attitude to making sure we offer an unmatched experience for you – our guests.
We also ensure that we give back to the community through sponsorship and donations. Eiji Toyoda, who was the the fifth president of Toyota Motor Corporation and the nephew Toyota founder Sakichi Toyoda, once commented "People are the most important asset of Toyota". This is most evident when you visit Cessnock Toyota, where our team of employees will work together to not only make sure your experience is pleasant, but also memorable. Lets have a quick look at some of the people you might meet.
Matthew Stamp started as a New Vehicle Sales Consultant in October of 1997. In that time he has received many accolades from Toyota, including being judged as the best sales consultant in Australia by his peers in the annual Toyota Sales Walkaround contest not once, but twice. He is currently the only sales consultant in Australia who has achieved this level of recognition. He is also a Toyota Gold Executive Mentor which acknowledges the efforts of sales consultants who consistently over achieve in the areas of sales, training and customer satisfaction.
Amy Smith is one of the newer additions to our team, having started as our Business Manager in September 2015. Having worked in the automotive industry for almost 20 years, Amy is more than capable of providing the right advise to help you get not only the best finance package for your needs, but also make sure you get the right insurance cover for your new vehicle.
At delivery of your new vehicle you will be introduced to Vernon Lucas who has been a Service Advisor with us since June 1986. Obviously, over this time Vernon has one countless awards not only with Toyota but also with the Cessnock Chamber Of Commerce for his service to the industry. He is currently ranked as a Service Specialist with Toyota so that you can rest assured that your new vehicle maintenance is in safe hands.
But the most important person at the dealership is Allen Saunders. He has been a New Vehicle Detailer with Cessnock Toyota since August 1973! He is the person charged with making your new vehicle look pristine. He has a great sense of pride in his work and his eye for detail ensures that you won't be disappointed.
So it's the people that make a difference, and that's why you should choose Cessnock Toyota.
We sincerely hope that this gives you some insight into the extent of support and commitment to the local community, but the best way to find out is to become part of the Cessnock Toyota experience yourself. Don't hesitate to ask any of our helpful staff how we can best assist you with your vehicle needs.